Overview As a Senior Network Support Engineer, you will own complex 3rd-line network incidents and drive permanent resolutions within a managed services estate. You act as the senior escalation point for 1st/2nd line teams, leading deep troubleshooting and root-cause
Job title:Senior IT Support Engineer (3rd line)Job type:PermanentEmp type:Full-timeIndustry:Permanent RoleSalary type:AnnualSalary:negotiableLocation:Northampton, UKJob published:09/07/2026Job ID:95557Job DescriptionSenior IT Support Engineer (3rd Line Support)Northampton (Hybrid)Monday – Friday, full time permanent Up to 42,000 DOE We are seeking an experienced Senior IT
Overview In this role you will provide senior-level 3rd line IT support and own complex incidents across multiple sites. You will lead infrastructure projects from planning to handover, mentor junior engineers, and strengthen IT security and reliability.
We are looking for a commercially driven Presales Consultant to join our growing Managed Services business, supporting Mid-Market and Enterprise customers. This is a customer-facing consultancy role where success is measured not simply by technical expertise,