Description You will be ultimately responsibility for handling activities as outlined below: Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores. Support operational ownership in resolving
40,000 - 45,000 per annum dependent on experience Customer Journey Lead Salary 40,000 - 45,000 per annum, dependent on experience Folkestone/London Hybrid At Saga Insurance, customer experience isnt just a function - its the heartbeat of