Infrastructure Technician Location: Basingstoke (On-site), Shift based role. As an Infrastructure Technician, you will play a key role in supporting critical IT services within a highly secure environment. This is a shift-based operational support role working
You will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line