M&S Bank – Quality Monitoring Team Hybrid Working GCB 7 Description Automatic Quality Monitoring (AQM) is a tool that has the capability to listen to every interaction, transcribe the conversation and ultimately ‘Quality Monitor’ that interaction
M&S Bank – Quality Monitoring Team Hybrid Working GCB 7 Description Automatic Quality Monitoring (AQM) is a tool that has the capability to listen to every interaction, transcribe the conversation and ultimately ‘Quality Monitor’ that interaction