Configuration and Troubleshooting: Investigate and troubleshoot system and configuration issues raised by customers or impacting customers. Provide assistance to existing customers at critical times of the year. May support multiple products and technology. Advise and assist
As a Service Desk Engineer, you will play a crucial role in Potter Clarkson’s IT team. Your primary responsibilities will include providing first line support to users across the business, resolving incidents and fulfilling service requests
We’re working with a well‑established UK technology business that designs, supplies, and supports advanced on‑vehicle hardware and software systems used in operationally critical environments. They are looking to add a senior, hands‑on technical support specialist to their
+ Configuration and Troubleshooting: + Investigate and troubleshoot system and configuration issues raised by customers or impacting customers. + Provide assistance to existing customers at critical times of the year. May support multiple products and technology.