Job Description Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements
Job Type: Permanent Location: Edinburgh. All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process
Minimum qualifications: Bachelors degree in Communication Engineering, Electrical Engineering, a related field, or equivalent practical experience. 5 years of experience with IMS protocols and 3GPP NAS. 5 years of experience with LTE or 5G NR. Preferred
Role: Cloud Telephony Technician Location: Manchester Hours: Monday - Friday - 11am-8pm Salary: £32k base, £36k OTE Role Summary & Purpose Responsible for consulting with clients regarding their cloud telephony system, providing solutions that bring efficiencies and improvement
Role: Caller Experience Architect (CXA) Location: Manchester Hours: Monday – Friday 1.00pm – 10pm GMT Salary: £32k base, £36k OTE Role Summary & Purpose As a Caller Experience Architect (CXA), youll consult with clients to design
Starting salary from £43k, salary dependant on skills and experience 2 positions – permanent and six-month fixed term contract. Hybrid role, working from Peterborough or Lincoln Full-time Shape the future of customer experience at Anglian Water
Title Account Handler - SME Department Commercial Insurance Role Purpose Working within our hybrid call centre as part of the Commercial Team, our overall objective is to achieve operational targets through the promotion, sales and servicing
Administrator – Hammersmith Office We are seeking a permanent, full-time Administrator for our busy Hammersmith office to join our expanding team. This is an excellent opportunity for an organised and professional administrator who is looking to
Make an impact across our global technology environment We’re looking for a Senior Technical Operations Specialist to help deliver reliable, secure, and effective technology services to Minitab employees across our international offices. This is a hands-on,
The role holder will take ownership of customer solution design, and lead or support deployments and migrations across Anywhere365/AnywhereNow and Dynamics 365 Contact Center projects. Day to day, they will be expected to engage directly with
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength
LendInvest is the UK’s leading FinTech platform for property finance. Over the past 17 years, we have grown from just our two founders to a team of over 200 working to make property finance simple for
Supercharge your career with The Spicerhaart Group, the UKs trailblazing independent estate agency. We’re seeking a top-tier, experienced Estate Agency professional with a history of success, ready to take charge and dominate their own patch in
If youre an experienced estate agent ready to take control of your career, this is an opportunity to build your own business with the backing of the UKs leading independent estate agency group. Whether youre a
Overview Supercharge your career with The Spicerhaart Group, the UKs trailblazing independent estate agency. We’re seeking a top-tier, experienced Estate Agency professional with a history of success, ready to take charge and dominate their own patch
Supercharge your career with The Spicerhaart Group, the UKs trailblazing independent estate agency. We’re seeking a top-tier, experienced Estate Agency professional with a history of success, ready to take charge and dominate their own patch in
Overview If youre an experienced estate agent ready to take control of your career, this is an opportunity to build your own business with the backing of the UKs leading independent estate agency group. Whether youre
About GTT: GTT provides secure global connectivity, improving network performance and agility for your people, places, applications, and clouds. We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and
Company Description Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds. Since 2000, we’ve been keeping businesses connected. At Wavenet, we
About the Role HTS Assist is Hoppers agentic AI assistant for travel, resolving flight changes, cancellations, refunds, and bookings over chat and voice for some of the worlds largest travel brands. Were looking for a senior