Job Description Purpose of the role To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management
Job Description Purpose of the role To develop, implement and maintain solutions that support the safeguarding of the banks systems and sensitive information. Accountabilities Provision of subject matter expertise on security systems and engineering patterns. Development
Job Description Purpose of the role To manage the IT Services department and set the strategic direction, provide support to the banks senior management team, and to manage IT Service risk across the organisation management of
Job Description Purpose of the role To provide exceptional customer service while resolving more complex customer needs/requests. Accountabilities Provision of customer service through various communication channels including chat, email and phone. Execution of customer service requirements
Job Description Purpose of the role To provide a primary liaison service between the business, technology, and security functions. In order to ensure the confidentiality, integrity and availability of information, and support the mitigation of security risk.
Job Description Purpose of the role To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that
