At Mattioli Woods, we believe that resolving a complaint well isnt just about compliance, its one of the most important things we can do for a client. Were looking for someone who feels the same way.
Job Title: Contact Centre Leader - Complaints Location: Leicester or Bexhill Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge
Job Title: Senior Complaints Operations Leader Location: Leicester or Bexhill (Hybrid) Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge
Job Title: Building Network Manager Location: Leicester, London or Bexhill (all hybrid, but with an excellent degree of flexibility) Welcome to Hastings Direct We’re a digital insurance provider with ambitious plans to become The Best and
Employee Relations Consultant Leicester, hybrid working £45,000-£48,000 p.a. DOE * Are you an experienced Employee Relations professional looking for your next challenge within a fast-paced, commercial organisation? * Do you have experience supporting complex ER casework?
Employee Relations Consultant Leicester , hybrid working £45,000-£48,000 p.a. DOE Are you an experienced Employee Relations professional looking for your next challenge within a fast-paced, commercial organisation? Do you have experience supporting complex ER casework? Are
Job Title: Building Network Manager Location: Leicester, London or Bexhill (all hybrid, but with an excellent degree of flexibility) Welcome to Hastings Direct We’ve a digital insurance provider with ambitious plans to become The Best and
Lead a large-scale complaints operation across Retail Insurance and Claims. Deliver fair customer outcomes and meet regulatory requirements. Drive operational performance and create a culture of continuous improvement. Shape complaint strategies and influence broader business improvements.
Own the strategy, setup, and operational management of the Hastings Direct building repair network Ensure the network supports customer outcomes, quality, resilience, and commercial performance Find, onboard, and develop contractors with appropriate coverage, capacity, capability, and