We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.
HCLTech in London is seeking a Genesys Cloud CX Level 3 Engineer / Senior SME to own high-severity incidents for mission-critical Run Units. You will lead cross-functional triage, perform deep RCA, and mentor Level-2 engineers while shaping stability
We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.
WFM Consultant Department: Delivery Employment Type: Permanent - Full Time Location: London Reporting To: Davie Erskine Description At Sabio Group, were dedicated to fostering an environment where employees thrive. Since 1998, weve built a dynamic culture
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
About the Job youre Considering Capgemini’s Intelligent Business Operations CX Practice is focused on the design, build and operate across clients’ Customer Operations and Contact Centres. This includes: Best-in-class customer journey design and implementation. Design of
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Global Servicing (GS) oversees consumer travel and concierge experiences, all card customer service functions for the company’s global consumer, banking, merchant, and commercial customers, as well as the key enablement functions that power our products and
Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the worlds largest enterprises.
The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, youll work closely with customers to design, implement, and manage
About the Role Capgemini’s Business Services Global Business Line is seeking an experienced Amazon Connect GTM & Solutions Lead to drive strategy, solution design, and market growth for our Contact Center transformation offerings. This role is
Location: Newbury / London / Stoke-on-Trent + Hybrid Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week – Monday to Friday Hybrid We believe that through collaboration and
About the Job you are considering: We are seeking experienced Contact centre pre-sales Engineer with strong expertise in Banking domain who will overseeing the planning, execution, and successful delivery of projects Hybrid working: The places that
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Miratech seeks an experienced Solutions Architect to design and lead cloud-based CCaaS architectures, integrating CX platforms such as Genesys, TalkDesk, and Salesforce with CRM, AI analytics and WFM to deliver scalable customer experiences. You will guide enterprise clients,
GWA Group is a leading innovator, designer, importer and supplier of sustainable water solutions for bathrooms, kitchens and laundries across residential and commercial spaces. With our iconic brands Caroma and Methven, and operations spanning Australia, New
Why join frog? frog is part of Capgemini Invent and partners with customer‑centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the
# Senior Services Engagement Director, UK&IApplylocations: United Kingdomtime type: Full timeposted on: Posted 6 Days Agojob requisition id: JR Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer