The Real Time Analyst is responsible for monitoring, analysing, and managing real-time operational performance across Customer Experience to ensure service levels, case SLAs, productivity targets, and customer experience standards are consistently achieved. The role acts as the
The Real Time Analyst is responsible for monitoring, analysing, and managing real-time operational performance across Customer Experience to ensure service levels, case SLAs, productivity targets, and customer experience standards are consistently achieved. The role acts as the
Join us at a pivotal moment, where investment operations expertise, data integrity, and process excellence come together to underpin effective LGPS pooling and deliver strong outcomes. The Private Markets Operations Analyst plays a key role within the
About the team Group Information Security (GIS) at OSB supports the business by protecting the bank, its customers, and its critical assets while enabling the organisation to operate safely and effectively. We identify, assess, and manage